We aim to dispatch all orders received by 12pm the same working day, this does not include orders received on Saturday or Sunday.  These orders may be processed ready for dispatch, however courier collections are made from Monday to Friday.  All orders go through a series of security
checks to protect the cardholder, errors on the address details, contact telephone number or e-mail address may result in the dispatch of your order being delayed.  In the first instance we will attempt to contact you via e-mail to resolve any inaccuracies or errors present.

We work with a range of couriers to ensure you order arrives with you as per our delivery terms.  Our current courier partners include DPD, Parcel Force and Royal Mail.  Depending on your order we may use one or all on these services. We dispatch from multiple locations which may result in your order arriving on two separate consignments.

Items directly dispatched from the supplier will be clearly marked on the product details page and will vary from supplier to supplier.

With the exception of made to order items and products sent directly by the supplier below you will find our standard delivery terms.  Please note that we only ship within the United Kingdom. Also the following brands only deliver to UK mainland post codes, excluding some Scottish post codes:- East Coast, Tutti Bambini, Silver Cross furniture.
 

Standard Delivery
Region Rate Delivery Schedule
U.K. mainland Orders over £49.99 - Free
Orders £49.99 or under - £2.95
2-3 working days
Scottish Highlands £18 per order
U.K. Islands
& Isle Of Wight
£18 per order
Northern Ireland £18 per order
Please note - our carriers only work Monday to Fridays (8am - 6pm). We regret our carriers cannot deliver at a specific time. ALL deliveries must be signed for.

  

Express Delivery
Region Rate Delivery Schedule
U.K. mainland Orders over £49.99 - £7.95
Orders £49.99 or under - £9.99
1-2 working days
Scottish Highlands £18 per order
U.K. Islands &
Isle Of Wight
£18 per order
Northern Ireland £18 per order
Please note - our carriers only work Monday to Fridays (8am - 6pm). We regret our carriers cannot deliver at a specific time. ALL deliveries must be signed for.